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Service Charge

Included in a machine service will be an onsite diagnosis by one of our experienced engineers – If the machine is not repairable, has a refrigeration issue or is not cost effective to repair you will be refunded £125 plus Vat from the £300 Service charge already paid.



What the on-site service charge includes

• Diagnosis
• Full strip down and clean, tap and shaft seals replaced
• Condenser & Filter cleaned
• Any broken Lids or Panels replaced
• Drain tubes Cleaned
• Replacement Solenoid, Micro switch & Fan motor if required
• Training on how to clean and operate the machine
3 Months Warranty

What is not included

• Replacement bowl
• Replacement Spiral beater (paddle)
• Replacement Motor gear

*The spare parts above can be purchased prior or during the on-site service but will need to be paid for in full before the engineer can complete the service.

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